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Articles on product design, research and AI

What we have learned designing mobile apps, SaaS platforms and AI products. Each article answers one question, first, then explains.

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Blank index cards, red pen, brass scale and small architectural model arranged on a desk to represent provenance, correction, balance and architecture.
AI products

7 min read

AI chat correction UX: how do you let users correct a wrong answer?

Design the screen where users spot a wrong AI chat answer. Show provenance, confidence, editable fields and a clear path from local fix to a retrain signal.

Still life of a red correction pencil, an Arabic-lined notebook and a paper itinerary on a wooden table, suggesting edit, provenance and bilingual work.
AI products

8 min read

How to design an AI answer correction UI with provenance and Arabic RTL

Practical rules to record provenance when an AI answer is accepted, let people correct it without losing context, show calibrated confidence and support Arabic RTL.

A phone lying on printed app screens marked with orange dots
UX research

5 min read

How to improve the user experience of an app

How to improve user experience of an app, SaaS platform or dashboard: find where people struggle, fix the biggest drop-offs first and test before and after.

Three chairs in a row: a lounge chair, an office chair with an orange seat and a stool
Working with a studio

5 min read

Should you hire a design studio, an in-house team or a freelancer for your product?

UX agency vs in-house team vs freelancer: how they compare on cost, speed, skills and continuity, and which one fits your app, SaaS platform or AI product.

Index cards sorted into three piles beside a glass sphere
UX research

5 min read

How does AI sentiment analysis help UX research, and where does it fail?

AI sentiment analysis in UX research: where it helps with reviews, surveys and tickets, where it fails on sarcasm and Arabic, and how to pair it with synthesis.

An audio recorder, an open notebook and earphones with an orange cable
UX research

5 min read

Which AI tools are useful for user research, and what should they not replace?

AI tools for user research, grouped by task: recruiting, interviews, synthesis, surveys, usability tests and feedback at scale, and what AI should not replace.

Sticky notes grouped in clusters on a wall, a few of them orange
UX research

5 min read

How to conduct user research: a practical guide

How to conduct user research for a digital product: choose the right method, recruit the right people, run sessions, synthesise findings and act on them.

A black circle with an orange focus ring, a white square and a black triangle
Design systems

5 min read

Accessible UX design: a practical guide to WCAG 2.2

Accessible UX design in practice: the WCAG 2.2 checks that matter, how to build them into your design system, how to test, and how to design for Arabic readers.

Five stacks of sticky notes in a row, the last one orange, next to a timer
Working with a studio

6 min read

The design sprint process: what it is and when to run one

The design sprint process explained: the five days, who should be in the room, when a sprint fits and when it does not, and how we adapt it for remote teams.

Blocks of different sizes arranged on a grid like components, one of them orange
Design systems

5 min read

How to build a design system, implement it and keep it alive

How to build a design system: audit, tokens, components, patterns and docs, then shipping it in code, maintaining it, and extending it for AI and Arabic RTL.

A phone standing upright over an orange arc where a thumb would reach
Mobile

5 min read

Mobile app UX best practices we design by

Mobile app UX best practices from our work: one action per screen, thumb reach, navigation, onboarding, forms, error and offline states, and Arabic RTL layouts.

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